Frequently Asked Questions (FAQ)

Before reaching out, check our FAQ section for answers to common questions.

General Inquiries

What types of courses does Zenith Academy offer?

We offer a wide range of online courses focused on technology and career development, including data science, web development, cybersecurity, artificial intelligence, cloud computing, and UX/UI design.

Are the courses self-paced or live?

Most of our courses are self-paced, allowing you to learn at your own speed. However, we also offer live workshops and instructor Q&A sessions for certain courses.

Do I need any prior experience to enroll in a course?

Some courses are designed for beginners, while others require some prior knowledge. Please check the course description for specific prerequisites.

Technical Support

I'm having trouble accessing a course. What should I do?

Please contact our technical support team at [email protected] or call us at (408) 555-0101. They are available Monday through Friday, 9:00 AM - 5:00 PM PST.

My video lectures are buffering or not playing correctly.

Ensure you have a stable internet connection and that your browser is up to date. Try clearing your browser's cache and cookies. If the problem persists, contact our support team.

Course Enrollment & Payments

How do I enroll in a course?

Visit our Courses page, select the course you're interested in, and click the "Enroll Now" button. Follow the on-screen instructions to complete your registration and payment.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express, Discover) and PayPal.

Do you offer payment plans or scholarships?

We offer flexible payment plans for select courses. Information regarding scholarships is available on a case-by-case basis. Please contact us for more details.

Career Services

Do you offer career counseling or job placement assistance?

Yes, we provide career counseling services, resume reviews, and interview preparation workshops to help our students achieve their career goals. We also have partnerships with several tech companies in Silicon Valley and offer job placement assistance to qualified graduates.

What types of jobs are Zenith Academy graduates qualified for?

Our graduates have secured positions in various roles, including data scientists, web developers, cybersecurity analysts, AI/ML engineers, cloud computing specialists, and UX/UI designers.

Leave us a Voicemail

If you are unable to reach us via phone during business hours, feel free to leave us a voicemail. Please speak clearly and provide your name, contact information, and a brief description of your inquiry. We will return your call as soon as possible, typically within one business day.

Report Security Vulnerabilities

At Zenith Academy, we are committed to maintaining a secure learning environment. If you discover a security vulnerability on our website or platform, please report it to us immediately by emailing [email protected] . Please provide detailed information about the vulnerability, including steps to reproduce it. We appreciate your help in keeping our platform secure.